7-day money-back guarantee. If you are not satisfied with The Sealed Room, email p.m.1594rward@gmail.com from the address on your account within 7 days of your first payment and we will refund that payment in full. No reason is required.
The guarantee applies to the first payment of your first subscription. It does not apply to later renewal payments or to a new subscription started after a previous refund.
Refunds are returned through Stripe to the payment method you used, usually within 5 to 10 business days of approval, depending on your bank. Issuing a refund cancels your subscription and ends access to paid content. If you have a problem with a charge, please contact us before disputing it with your bank, so that we can resolve it directly.
Your subscription renews automatically each month until you cancel, as described in our Terms of Service. Renewal payments are not refundable, except where required by law or where we terminate your subscription for a reason that is not your fault.
You can cancel at any time from your account page by selecting "billing, receipts & cancelling". Cancellation takes effect at the end of the billing period you have already paid for. You keep access until then and you will not be charged again. If you cannot cancel online for any reason, email p.m.1594rward@gmail.com and we will cancel your subscription for you.
Before payment, we ask you to request immediate access to the digital content and to acknowledge that you lose your statutory 14-day right of withdrawal once access begins. Our 7-day money-back guarantee is offered in addition to your statutory rights and applies to you in full.
The free experience remains free and available whether or not you subscribe or later cancel.